sixt croatia - split airport car hire companies

Sixt Croatia

Sixt Croatia Rental Terms for travel between 01-Jan-2010 and 31-Dec-2012

General Rental Information
The renter and the driver have to be in possession of a valid driving licence for at least 2 years.
Special rental information by booking of Prepaid rates
Changing booking
A booking can be changed up to 48 hours before the start of the rental (on availability) in return for an alteration charge of EUR 20.00. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost.
Cancellation
A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressedto: Sixt Croatia Headquarter, Croatia
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Age Restrictions
In Croatia, the following rules apply for the minimum age and possession of a driver's licence:
21 years old/2 years for vehicles in groups MCMR, EBMR, ECMR, EDMR, CCMR, CDMR, CLMR, CWMR, IDMR, IDAR,ILMR, IVMR, IWMR, ITMR.
25 years old/2 years for vehicles in groups SDMR, SVMR, FDMR, FDAR, FFAR, FVMR, PDAR, PTAR, LTAR.

Conditions of Payment
Flexi Tariff
We accept all credit cards from internationally recognised credit card companies - such as American Express, Diners Club, Eurocard/Mastercard, Visa.
We do not accept any prepaid cards or debit cards (Visa Electron).
Two credit cards are necessary to hire from the FFAR, PDAR groups.
Sixt CarExpress Servicecard is only accepted in combination with a valid Credit Card.
Prepaid Tariff
The following credit cards are accepted: Eurocard/Mastercard, American Express Card, VISA Card, Diners Card. We do not accept any prepaid cards or debit cards (Visa Electron).
The renter must be the owner of the indicated creditcard. Theauthorised driver details and method of payment will be confirmed at reservation stage and cannot be amended. The confirmed credit card should be valid and available for presentation on collection ofthe vehicle. All extra costs that occur during the car rental will be charged to this credit card.
By booking of a prepaid rate, the credit card will be charged before the startof rental, directly with the estimated total amount of rental. The amount that will be charged on your credit card comprises the price of rental as well as all additional extra fees.
The rental charge (plus any other charges agreed such as, e.g. exemptions from liability, delivery charges, airport charges etc.) plus value added tax in the statutory amount applicable from time to time must, as a matter of principle, be paid in full for the agreed rental period, i.e. if the vehicle is collected late or returned early there shall be no refund.
Generally
An advance charge approval is obtained for the chosen means of payment as a security an amount equal to twice of the rental cost. The exact deposit is determined on collection since the amount is dependent on the vehicle. Different amounts are possible.

General Insurance Conditions
Third Party Insurance (TI)

Insurance coverage for the vehicle rented includes Third Party Liability with a maximum cover of EUR 200,000.- for material damages.
Maximum cover for personal injuries is EUR 400,000.- per injured person. Insurance coverage is limited to Europe only.
Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All insurance cover as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's licence at the time of the event giving rise to claim.

Collision Damage Waiver (CDW)
Collision Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage.
The cost of CDW is as follows: see table
If CDW is not accepted the customer will be held liable for the full value of the car.
If CDW is accepted, customer is only responsible for the following amounts:
EUR 815,- MCMR, EBMR, ECMR, EDMR
EUR 915,- CCMR, CDMR, CLMR, CWMR
EUR 1.020,- IWMR
EUR 1.120,- ILMR, IDMR, IDAR, IVMR
EUR 1.220,- ITMR, SDMR
EUR 1.420,- FDMR, FDAR
EUR 1.530,- SVMR
EUR 1.830,- FFAR, FVMR, PTAR
EUR 2.140,- PDAR, LTAR

Top Cover CDW
If CDW is already included in the rates, the renter can choose Top Cover CDW to eliminate the Non-Waiverable Responsibility.
INSURANCE (Top cover) DOES NOT INCLUDE: Damage inside of the car, Underside damage of the car, Mirrors, Wheels/tIres, Lights, Antenna, Wheel caps, Wipers; Top Cover does not provide insurance for areas considered as a risk territory.
The cost of Top Cover CDW is as follows: see table

Theft Protection (TP)
Theft Protection removes the drivers responsibility to a part of the vehicle in case of theft.
The cost of TP is as follows: see table
If TP is not accepted the customer will be held liable for the full value of the car.
If TP is accepted, customer is only responsible for the following amounts:
EUR 815,- MCMR, EBMR, ECMR, EDMR
EUR 915,- CCMR, CDMR, CLMR, CWMR
EUR 1.020,- IWMR
EUR 1.120,- ILMR, IDMR, IDAR, IVMR
EUR 1.220,- ITMR, SDMR
EUR 1.420,- FDMR, FDAR
EUR 1.530,- SVMR
EUR 1.830,- FFAR, FVMR, PTAR
EUR 2.140,- PDAR, LTAR

Tire and Glass Coverage (TG)
Tire and Glass Coverage provides cover against the consequences of damages on tires, windscreen, side windows and backwindow.
The cost of TG is as follows: see table
If TG is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows and backwindow.
If TG is accepted, customer is only responsible for the following amounts: EUR 0.-.

Personal Accident Insurance (PAI)
By taking out personal accident insurance coverage can also be extended to cover the consequences of an accident.
The cost of PAI is as follows: see table
By taking out PAI the limit of liability is:
EUR 3,000.- for invalidity,
EUR 3,800,- for decease,
EUR 1,800.- for medical costs.
CRS Code Collision Damage Waiver Theft Protection
  EUR/Day EUR/Month EUR/Day EUR/Month
MCMR, ECMR 8,75 175,00 7,50 150,00
EBMR, EDMR, CCMR, CDMR 10,00 200,00 8,75 175,00
CLMR, CWMR, IWMR 11,50 225,00 10,00 200,00
IDMR, IDAR, ILMR, IVMR 12,50 250,00 11,25 225,00
ITMR 13,75 275,00 12,50 250,00
SDMR 15,00 300,00 13,75 275,00
FDMR, FDAR, SVMR 16,25 325,00 15,00 300,00
FFAR, FVMR, PTAR 17,50 350,00 16,25 325,00
LTAR, PDAR 20,00 400,00 18,75 375,00

CRS Code Top Cover CDW Personal Accident Insurance
  EUR/Day EUR/Week EUR/Month EUR/Day EUR/Month
MCMR, ECMR 10,00 50,00 214,29 5,00 60,00
EBMR, EDMR 11,25 56,25 241,07 5,00 60,00
CCMR, CDMR 13,75 68,75 294,64 5,00 60,00
CLMR, CWMR, IWMR 15,00 75,00 321,43 5,00 60,00
ILMR, IDMR, IDAR, IVMR 16,25 81,25 348,21 5,00 60,00
ITMR, SDMR 17,50 87,50 375,00 5,00 60,00
FDMR, FDAR 18,75 93,75 401,79 5,00 60,00
SVMR 18,75 93,75 401,79 10,00 120,00
FVMR 20,00 100,00 428,57 10,00 120,00
FFAR, PTAR 20,00 100,00 428,57 5,00 60,00
PDAR, LTAR 22,50 112,50 482,14 5,00 60,00

CRS Code Tire and Glass Coverage
  EUR/Day EUR/Month
MCMR, EBMR, ECMR, EDMR 3,10 46,50
CCMR, CDMR, CLMR, CWMR 5,10 76,50
ITMR, IVMR, IWMR, IDAR, IDMR, ILMR 6,10 91,50
SDMR 7,10 106,50
FDMR, FDAR, SVMR 10,20 153,00
PDAR, LTAR, PTAR, FFAR, FVMR 11,20 168,00

Delivery & Collection
During Opening Hours
Delivery/Collection Service is on request. Please contact the local rental station.
Delivery/Collection must be arranged at the time of reservation.

Out of Opening Hours
Delivery/Collection Service is on request. Please contact the local rental station.
Delivery/Collection must be arranged at the time of reservation.

Out Of Hours
An Out Of Hours surcharge of EUR 32.00 occurs for bookings out of opening hours.
(Out Of Hours = OH)

One-Way Rentals
National
One-Way-Rentals within Croatia are free of charge from the 3rd day of rental. For shorter rentals a charge of EUR 56,25 applies.
One-Way-Rentals within the cities of Zagreb and Dubrovnik (between Airport and Downtown locations) are free of charge with no length conditions.
International
All international One-Way Rentals are on request. Please contact the local rental station.

  EUR
- Ljubljana 100.-
other destinations in Slovenia 125.-
Bosnia & Herzegovina (all locations) 250.-
- Klagenfurt, Graz 250.-
- Vienna, Salzburg 375.-
other destinations in Austria 500.-
- Munich, Nuremberg 375.-
- Frankfurt, Stuttgart 500.-
- Dusseldorf, Berlin, Bremen, Cologne 625.-
other destinations in Germany 750.-
- Trieste 250.-
- Venice 375.-
- Milan, Bologna, Florence 500.-
- Rome, Genoa, Turin 625.-
other destinations in Italy 750.-
- Zurich 625.-
other destinations in Switzerland 750.-
- Budapest 375.-
other destinations in Hungary 500.-
- Prague 625.-
other destinations in the Czech Republic 750.-
- Bratislava 500.-
other destinations in Slovakia 625.-
Belgium 875.-
Denmark 1,250.-
- Lyon, Nice, Monaco, Marseille 625.-
- Paris, Lille, Strasbourg 875.-
other destinations in France 1,250.-
- Amsterdam 875.-
other destinations in the Netherlands 1,250.-
Sweden 1,500.-

Cross Border Rentals & Territorial Restrictions
Cross Border Rentals are allowed to the following countries:
Andorra, Austria, Belgium, Bulgaria, Bosnia & Herzegowina, Czech Republic, Denamrk, Finland, France, Germany, Great-Britain, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Poland, Romania, Serbia, Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.
BMW, Mercedes-Benz, VW and Audi vehicles may not be taken into:
Bosnia & Herzegowina, Hungary, Serbia & Montenegro, Bulgaria, Poland, Romania and Slovakia.
For entering above mentioned countries with other car types a Cross Border Fee applies (8.00 EUR/day, max. 24.00/rental).
A written permission issued by the Sixt branch is mandatory to cross the border with all upper cargroups.
In case of offence against Cross Border & Territorial Restrictions all insurances lose their validity.

Premium Location Fee
A Premium location fee of EUR 18.75 occurs for rentals at airport and train stations per month or part thereof.

Extras
Accessory EUR/Day  EUR/Rental
 Baby Seat (0-13 kg) 6,25 62,50
Child Seat (9-18 kg) 6,25 62,50
 Luggage Rack 12.30 123.00
Tires suitable for winter 5.90 59.04
 Navigation System 12,50 100,00
Accessories are bookable without obligation and subject to availability.
During the period of 15th November until 15th March winter tires are mandatory in Croatia and will be charged.

Additional Driver
An Additional Driver Surcharge of EUR 5,- per day, max. EUR 30,- for each month or part thereof applies.

Refuelling Charge
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise a charge of EUR 2.07 per litre of petrol or EUR 2.07 per litre of diesel in addition to a tanking fee of EUR 31.25 will apply.
Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

Lost of Key
A Loss Of Key Fee applies in the amount of the price of the official car dealer.

VAT
25%
All rates are inclusive of VAT (if VAT incurs).

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


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